FREQUENTLY ASKED QUESTIONS
No, our programs are designed for all skill levels. Whether you’re a complete beginner or an advanced player, our coaches will guide you based on your current level and help you improve step by step.
What should I bring to my first session?
You can bring your own paddle if you have one, but it’s not required. We provide equipment for beginners. Just wear comfortable sports clothing and indoor shoes suitable for training.
After completing your registration or class booking, a confirmation and receipt will be sent to your email. You can also request a copy of your receipt by contacting our support team.
If you need any assistance regarding payments, bookings, or invoices, feel free to reach out — we’re here to help and ensure everything is clear and convenient for you.
Yes, you can cancel or reschedule your session by contacting us in advance. We recommend notifying us at least 24 hours before your scheduled class to avoid any cancellation fees.
For any changes to your bookings, feel free to reach out to our team — we’ll do our best to accommodate your schedule and make the process as smooth as possible
Yes, if a class reaches full capacity, we regularly open new sessions based on demand. You can contact us to join the waiting list, and we’ll notify you as soon as a spot becomes available or a new class is scheduled.
We always aim to provide flexible options so every player has the opportunity to train without long delays.
All classes and training sessions are held at our club location in Canada. Once you complete your booking, you’ll receive full details including the address and schedule.
If you need help finding the location or have any questions before your visit, feel free to contact us — we’ll be happy to assist you.
